FAQ's

Frequently Asked Questions

Guidance


Why do nearly identical diamonds differ in price?

Why do nearly identical diamonds differ in price?

There are many factors determining the price of a diamond. Cut Grade, Grading Report and Color-to-Clarity combinations has the single biggest influence on price. Two diamonds of the exact same color-to-clarity combinations can be vastly different in price because of different cutting grades. Excellent & Very Good cut grades means more precision whereas Good & Poor cut grades means lower prices. The better the cut grade the better the diamond will yield light resulting in a phenomena called Brilliance, Fire and Scintilation!


Can I Upgrade my Diamond Later?  

Can I Upgrade my Diamond Later?  

Yes! We provide a diamond upgrade programme. read more Trade-Up Services at Diamond Corporation, SA ®


Are your diamonds conflict free?

Are your diamonds conflict free?

We associate wholly, as a point of moral principle, with the Beyond Conflict Free movement. We therefore do not transact in diamonds sourced from conflict areas or involved in illicit trade.


What is the origin of your metals 

What is the origin of your metals 

Our Fair Trade Metal allows for orderly and fair participation of trade and opposes unjust practises in the gold trade. 99% of our gold and platinum originate from South Africa and are certified fair trade. 


Do you have any Social Responsibility?

Do you have any Social Responsibility?

Yes, We Give Back through our Rocks of Hope Foundation.


What is the Free Hidden Diamond all about ?

What is the Free Hidden Diamond all about ?

We supply a complimentary Free Diamond Gift (Covenant Diamond) included in every manufactured ring order. It is to commemorate the covenant between husband, wife and G_d and the blessing of such a union. It is our intend to bless every covenant marriage with a diamond gift.


Why is Southern African diamonds considered the best diamonds in the world

Why is Southern African diamonds considered the best diamonds in the world

This is not myth but rather gemological fact! Diamonds from Southern Africa are mined in both rough types I and type II. History has produced the both largest and the best diamonds in the world from this region. To date the world largest diamond, the 3106ct Cullinan was mined at the Premier mine a mere 18.6 mi (30km) from our South African factory. Many other magnificent diamonds like the 995ct Excelsior diamond and the worlds largest single polished diamond, the 545ct Golden Jubilee and the 777ct Millenium Star, which is considered the most beautiful diamond in the world because of its colorless and flawless grade. No other single region has produced more or better diamonds consistently like the Southern African region.


Lab Grown Diamonds and Naturally mined Diamonds - The Difference

Lab Grown Diamonds and Naturally mined Diamonds - The Difference

Lab grown diamonds are diamonds that have been manufactured in a laboratory by replicating the natural process of diamond formation. They are created from real, authentic carbon and often have the same physical, optical, and chemical characteristics as mined diamonds. That being said, lab grown diamonds tend to be more affordable, conflict-free, and available in a wider variety of shapes and sizes than mined diamonds.

Buying Tips


Can I Build my Own on your website?

Can I Build my Own on your website?

Yes, our website allows for almost any style to made to your specific order requireements by using our unique Build Your Own jewelry configurator.


Can I speak to an expert to guide me and help me?

Can I speak to an expert to guide me and help me?

Yes, our team of diamond experts with combined 100 years of experience will provide expert guidance and assistance. Get in touch with us here: Here


How do I measure her finger size without spoiling the surprise? 

How do I measure her finger size without spoiling the surprise? 

We provide a wide variety of solutions. Measure her finger size in any one of the following methods A. - measure and existing ring, B. - send us a photo to anylise the finger size from the photo


Can I make changes to the designs on your styles?

Can I make changes to the designs on your styles?

Yes, we allow for a special custom variation on our designs. Please contact us with your unique request.


When is the best time to buy a diamond?

When is the best time to buy a diamond?

With DX anytime is the best time! Although diamond prices are determined by unpredictable fluctuations in the market which can happen at any time without warning. ** We offer convenient price secure benefits. 20% Secure - fix the price now with a minimal amount, and take up to 6 months to finalise OR Price Match! If you see a better price on the same specification item elsewhere, we will consider to match it!


What if we get the ring size wrong?

What if we get the ring size wrong?

We offer Complimentary, one size up and one size down, Ring Sizing (Within 3 months of first wear.) Simply send the ring back to us with your new size and let us size it in a zip.


Do you offer Price Match?

Do you offer Price Match?

Yes, We do price match. If you see a diamond or jewellery product with the exact same specifications elsewhere, for less than what is offered at Diamond Corporation, SA ® ; we will match or better the offer.


Do you offer Lab Grown Diamonds?

Do you offer Lab Grown Diamonds?

Yes, every design is available with your choice of diamond. Simply select your diamond type on the product page. For rings mounted with lab grown diamonds, view here : Lab Grown Diamond Rings
or
For loose lab grown diamonds, view here : Lab Grown Diamonds

Buying Online


How safe is it to order online, is my information and the transaction safe?

How safe is it to order online, is my information and the transaction safe?

All orders are discreet via 256 encrypted SSL and secure via our 3D Secure Checkout


Is Delivery Safe?

Is Delivery Safe?

Yes, all shipments are fully insured by our global insurance until signed for you. 


Which payment methods do you accept?

Which payment methods do you accept?

We gladly accept Card, Bank transfer, PayPal, Lay-Bye , Finance (selected countries only) , Amex (selected countires)


Are there payment plans? 

Are there payment plans? 

Yes we offer a 20% SECURE payment option. How it works?

  • Pay 20% of the amount
  • Fix the price for first 30 days
  • Choose 3-4 months to pay
  • Item dispatches 5-7 days after final payment


Does it come in a nice box?

Does it come in a nice box?

Yes, Luxury packaging is included


How long does it take? 

How long does it take? 

From order activation, orders dispatch in 7-10 working days


How do I track my order? 

How do I track my order? 

Via your our online portal.


What is your returns policy? 

What is your returns policy? 

We offer a 14 Day return policy.


What is your warranty?

What is your warranty?

We offer a Lifetime Authenticity Warranty* on our products. Read more here ...


What special offers do you run?

What special offers do you run?

We offer a number of unique offers to first time buyers:

  • Teachers discount
  • Diamond Uptrade Programme (Buy bigger and get full credit on your diamond. T&C’s apply )
  • 3 for 2 Offer (Buy all three rings, get the 3rd on us. T&C’s) 3rd = Mens Tungsten
  • 2 for 1 Offer (Buy both his and hers bridal rings, and get 50% off on a Mens Tungsten)


Why do you always offer 40% off?

Why do you always offer 40% off?

Over the past decade, DC prices have proven to be 40% less than traditional retail prices. Thanks to our direct lower sourcing costs and automated manufacturing processes, jewellery sourced from Diamond Corporation, SA ® represent excellent value for money. But even more important than the price is the overall quality and worth that jewellery from DC represents!

About Us


Are you a new company or how long have you been in business?

Are you a new company or how long have you been in business?

Founded in 1998 as a diamond cutting factory in South Africa, we have delivered over 14,000 orders to date with an average 4.9 Star Google Rating 


Are you part of any governing bodies?

Are you part of any governing bodies?

We are proud members of the World Federation of Diamond Bourses (FDBA), Diamond Dealers Club of SA, GIA Alumni member and the Jewellery Council of SA.


What is your company history?

What is your company history?

Diamond Corporation dates back to 1998 when it was founded as a diamond cutting entity. Its founder, Daniel Paulus was always passionate about diamonds, so much so that he ventured into diamond and gemstone mining. This ensured direct access to the rarest of rough diamonds and gems, and uniquely positioned Diamond Corporation with a private portfolio of international clients. As a proudly South African enterprise, Diamond Corporation was motivated to serve the diamond needs of consumers in local South Africa and its wholesale-to-public sales division started out as a modest novelty. Today Diamond Corporation has more than 14500 returning customers from Africa, Europe, Asia, Australia and the UK.


Where are your diamonds and jewellery from?

Where are your diamonds and jewellery from?

All our diamonds are of origin Southern Africa and our jewellery designed in Cape Town, South Africa.


Do you have a store or showrooms?

Do you have a store or showrooms?

Yes, we do have by appointment showrooms. View more Here


What is your company mission?

What is your company mission?

We understand that no two individuals are alike and require choice and options. Hence our business mission to democratize diamond jewelry through technology.